Software

Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy. My guest today has been using Practice Ignition for the last few years. Jaime Campbell is the co-founder and CFO of Tier One Services, a firm of outsourced, year-round CFOs and complete accounting departments. Key takeaways: - How Jamie transitioned her firm from Bill.com and Microsoft Word contracts to Practice Ignition - Why that move impacted her workflow and ability to scale her firm so dramatically - Behind-the-scenes of how I’ve built Practice Ignition into my own workflow at ScaleSpark - Some live consulting with Jaime about how she could improve her own workflow

Dana Kaye and I talk about how she went about making that transition from an hourly pricing model to a value-based model. We talk about how the change affected every area of her business operations and the impact that thinking about the administrative costs of pricing your services can have on your business.

I talked with Ashley Gartland and Nancy Jane Smith about how they use Voxer to communicate with their clients. Primarily a voice messaging app, Voxer allows them to replace both email and in-person meetings, helping them save time and streamline the way their clients receive value.